Product: Accredo Prescription Refill Clear all filters (25 of 25 reviews match)
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Otezla , sold through Accredo Health Group was approved by my health care insurance on November 8, 2017, I did not receive my medication until November 14, 2017. I called numerous times to Accred Health Group to inquire as to were my medication was and I was told my...
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1.9
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Accredo Prescription Refill
I didn't like
  • Bad customer service
#1131762
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Since Grace took over insurance 7/2016 we were forced to take this garbage insurance Express Scripts and halfbutt pharmacy.Never in my Medical profession seen such incompetent people / workers. From call center to egotistical pharmacist. DC an order WITHOUT a Physician...
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1.0
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Accredo Prescription Refill
#1117807
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everyone there i tell you is incompetent, they do NOT want you to get your medication on time, they literally want you to spend hours on the phone trying to get help, they think its funny that your life saving medication doesn't ever get mailed out, then they call at...
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1.0
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Accredo Prescription Refill
#1117777
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Accredo - Horrible company

#1138974
They lie. They tell doctors office one thing and tell me a different story. The process to get the medication is the worst. I hate every piece of this company and I don’t know why UPMC would choose such a company to represent them. Must be the international payment rate. Medication that was okayed to ship on the 22nd is still not at my doctor for today’s treatment.
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Accredo Prescription Refill Review

#1009259
1.0
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They delay and attempt to avoid filling prescriptions by repeatedly claiming that they haven't received approvals from doctors and patients for delivery of medication. I have to three and four times, often with my doctor's office on the line, to provide the very same authorizations I have repeatedly given. It is an absolute disgrace.
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Accredo Prescription Refill Review

#1004324
1.0
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In two weeks they failed to verify my secondary insurance. A task that took Walgreens 1 minute. After spending close to 2 hours on the phone with them nothing was accomplished. Shame on corporations for going with the cheapest prescription provider. Fed up! I would think this inability to deliver will result in bad litigation possibly even wrongful death suits. No excuse.
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I spent over 30 minutes on the phone today trying to correct the shipment where i received 1 packet of medicine, (1 day) when the script is for 30 packets, (30 days)!After being told initially that it was an entry error after 30 plus minutes it then became my Doctor's...
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1.0
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Accredo Prescription Refill
#1111482
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After 4 phone calls to Accredo and 3 to my husbands oncology office, I was told 4 times by Accredo that the prescription that the oncology office faxed had not been received, 3 times it was faxed and 4 times I was told they had not received at Accredo, I asked for a...
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Accredo Prescription Refill
#1107019
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WORK FOR A MEDICAL PROVIDER - ACCREDO AND EXPRESSCRIPS ARE HORRIBLE! THEY CONSTANTLY FAIL TO PROCESS PRESCRIPTIONS, CONSTANTLY CLAIMING THEY "DIDN'T RECEIVE IT". PATIENTS!!! PLEASE PLEASE PLEASE TRUST YOUR CARE PROVIDERS. ACCREDO LOVES TO THROW THEM UNDER THE BUS...
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Accredo Prescription Refill
#1103968
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He is due again for an infusion on Friday September 15th and again I have had to contact Accredo numerous times about his medication and it still has not delivered as of yet. This company is the worst company I have ever had to deal with and if at all possible, if my...
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1.0
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Accredo Prescription Refill
#1099755
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I've been getting immunoglobulins from them for 5 months now.They're extremely responsive and ship on time. There's still some confusion as to whether I should pay a copay per dose or per vial. But that seems to be where their billing department interfaces with my...
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4.9
Product
Accredo Prescription Refill
#1055105
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Upgraded my health plan and got the worst possible downgrade with accredo. Their parent company has been paying claims on my medication through another pharmacy no problem, thinking I was upgrading my plan and being able to stay with them I got handed off to these guys...
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1.0
Product
Accredo Prescription Refill
#1032481
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Receive ivig infusions from express scripts specialty pharmacy.Every year they collect my deductible, plus my co-pay the the insurance amount Edward Jones pays. My prior autos had been approved and up to date, but mcmc accredits third party doesn't want me to receive...
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1.0
Product
Accredo Prescription Refill
#1028574
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