Accredo - Horrible Mail order pharmacy
This company is the worst!! I take a specialty injectable medication, and they consistently do everything they can to deny me my perscription, by losing or denying the Doctors prescription, losing the authorization, failing to address incoming FAX's, and failing to notify me that my vital prescription is no longer valid or in need of renewal.
It's a full time job fighting with them to send me my vital medication, and my insurer requires me to use their pharmacy, in hopes that I will give up and they won't have to cover the cost of my prescription, which IS covered in my plan. They are horrible people who have no compassion for the sick people that they are supposed to help.
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You can file a complaint here https://pharmacy.ky.gov/. I am an RN and am fed up with how my pts.
Have been treated by this pharmacy. You are not alone in your experience. Many pts.
are frustrated and the clinical staff involved at your physicians office is equally frustrated. Please complain.
I'm new to Accredo but that's been my experience so far just trying to get my injectable biologic prescription started. I had Optum rx and Briova before this, and they were way better. This company has been horrible to work with so far.
You can file a complaint here https://pharmacy.ky.gov/. I am an RN and am fed up with how my pts.
Have been treated by this pharmacy. You are not alone in your experience. Many pts.
are frustrated and the clinical staff involved at your physicians office is equally frustrated. Please complain.