Accredo

God help you if the doctor sent them a new prescription because he/she will have sent it two or three times. It seems like no one knows what they're doing over there.

Don't even ask for a supervisor or manager because they will tell you one will call but never does. There needs to be a class-action lawsuit filed against them for making people wait on life-saving medication.

These people are basically legalized racketeering. Price adjustments every month on the same medicine; as much as 100% increases, constructed billing designed to benefit insurance agencies and punish patients, with zero regard to the actual patients needs.

If theres a way to avoid using them, do so at all costs! Ive never had as much of an unethical and lack of caring experience in all my life.

STAY AWAY FROM Accredo or Express Scripts.

I've been dealing with both for the past four years and it got worse.

They lie, misrepresent, delay, you name it.

I spend 4-5 h/months, at a minimum to fill medication. The recording says you can fill it on line but on line they give you the phone # to call.

Now I will have to travel w/o medication because they lied to me I would get until the last moment. I wish I can give -5

The most incompetent company I have ever dealt with. It's been 20 days since my prescription was sent to Accredo.

I call every day and every one I speak to gives different information and everyone tells me 24-48 hours. Its been 23 days and I am still without my prescription

I can't begin to explain how much this pharmacy has screwed up processing my claims and my finances due to incorrect claims processing. Trying to get things corrected is an effort in futility.

Unfortunately, BCBS requires me to use this pharmacy.

In a perfect world, they wouldn't exist. If I could give negative stars, -10,000.00.

I really need my medication. It has been over 6 weeks since Cigna approved my medication, but accredo still has not shipped my medication!

I keep getting the same story - 1 to 3 days more.

I'm really upset and don't know what else to do to get my Approved medication. They even billed me $1500 2 weeks ago and still no medication.

This company has no clue what is going on. To fill/refill your prescription, it takes 3 phones (all no less than 30 minutes each) and prayers.

They never give you the same story. They try to fill your Rx too early which causes even more delays.

On top of all that, we once without a medication for 6 months, but could see where they were still taking money from the copay assistance card. I am currently trying to get my insurance company to allow a switch.

I am constantly receiving emails regarding someone else's prescription medication, when it's time to refill, when the order will be ready, etc. I suggest you check your records because I do not use your service.

I'm in the UK, so either your records are incorrect or my email address is being used fraudulently by your customer.

Given the sensitive nature of the emails, I suggest this is fixed soon.

Thank you

Every month I cringe when it's refill time. What's the issue going to be this month?

They need a prior authorization; they have one. Next time I call, it has magically disappeared. Now they have lost all my insurance information. I have been getting meds from them since 2019.

My insurance has not changed.

My prescription that had 4 refills on it is no longer showing up on their website. If I could get my meds elsewhere, I would.

They make excuses every month to delay life-saving medications. Almost never deliver on time and won't tell you when there's an issue you need to call for.

You are essentially their babysitter. Keep notes and case numbers as if it's a court case for every interaction.

I am now 2 days without meds because the people at Accredo Speciality Pharmacy are incompetent. This happened last month as well.

Furthermore, I received a message that I needed to call them.

However, and agent called me and began the conversation with...I'm calling about your allergies to the meds. And I said, I don't have one...who are you supposed to be calling?

And she gave me someone else's name. No identifying the patient first.HIPPA VIOLATION

They hire the absolute DUMBEST AND MOST INCOMPETENT *** that walk the planet. Every month my prescriptions are late and i have spend numerous hours on the phone to get my injections shipped.

EVERY. SINGLE.MONTH!

I do not understand this crap service. I am left suffering and in pain because they delay the shipping of psoriatic arthritis injection.