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They keep charging my bank account withput my approval weeks before I even need my medication causing checks to bounce overdraft fees, and major aggravation. This is the second time they have done this to me. And then they tell me it will take seven to ten days to...
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I didn't like
  • Sucks
  • Hate this companhy
#1235882
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As much as they say they know what they are doing with their billing, I can say that they are the worst accounting department. We have tried to reconcile the 'numerous' out of date statements they send and have not been able to do it. We have called, gotten copies of...
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#1230674
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You have to constantly call Accredo to follow up....beyond this, they lie to their patients when stating what the problem or reason for the hold up on filling the script-yet, tell my doctor a completely different story. When calling their service department, they'll...
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#1230289
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Called to refill prescription for Humira, was told it would be delivered on April 5th, no delivery, so I called back on Friday the 6th and was assured it would be delivered on Saturday the 7th still no arrival, so now it's Monday the 9th and am waiting to see if it's...
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#1229904
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I have never had such horrible customer service in my life. They don't care about their customers at all and have no sense of urgency. Unless you can dedicate ALL of your time to babysitting and sitting on hold with them, avoid at all costs. They randomly voided my...
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1.0
I didn't like
  • Completely incompetent and put my baby at risk
#1226287
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“I am an RN and deal with this pharmacy on a regular basis. I have to advocate for my patients and fight to get prescriptions filled in a timely manner. Pharmacies makes money by filling prescriptions but for some reason Accredo has not figured this out. They will drag...
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1.0
#1222989
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I have Co Pay assist card and because of a balance that WILL be Paid by the co pay assist this Pharmacy plays DR and REFUSES to send needed Humira to me until I pay it first then get reimbursed later. If I had the money I would not Need copay assist! Now I am without...
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Anonymous
Melissa

I am an RN and struggle on a daily basis to get them to fill drugs for pts. I am met with apathy and incompetence every time.You can file a complaint with the state pharmacy b...

1.2
#1221853
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Got a threatening phone call yesterday from someone who works at this company saying that my balance is over 1k and they will not send me my monthly medication that helps me physically function until I pay it down. I was shocked saying this was the first I've ever...
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LyingAntelope
LyingAntelope

You can file a complaint here https://pharmacy.ky.gov/. I am an RN and am fed up with how my pts. Have been treated by this pharmacy. You are not alone in your experience. Man...

LyingAntelope
LyingAntelope

http://floridaspharmacy.gov/You can file a complaint here.

#1220990
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Began a script here, drug company offered an assistance card to pay the 250.00 copay, leaving me to pay 5.00. I had to give my account information to get the first shipment and was told I'd be charged 5.00. You guessed it, a "250.00 charge hit my bank amount. I called...
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2.3
#1218087
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Has any one started a class action against Accredo? I am also a victim of Accredo's poor customer service resulting in the loss of my meds. The medication copay was 2000. because they refused to run my second and third insurance. They kept arguing with me that that was...
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LyingAntelope
LyingAntelope

You can file a complaint here https://pharmacy.ky.gov/. I am an RN and am fed up with how my pts. Have been treated by this pharmacy. You are not alone in your experience. Man...

1.0
#1205764
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