Latest review first
Accredo charged hundreds of dollars to my checking account without so much as a "heads up". According to them, I was on an automatic refill. For which I gave no authority, and for a prescription I can only have twice a year. AND that requires a prior authorization. I...Read more
Company wrote 0 private or public responses to the review from Dec 07.
I didn't like
- Time consuming
- Refused to fix issue
Accredo - Did not deliver 10 y/o injection medication
$40 was old on a balance that was paid prior to calling and requesting my 10 y/o grandchild's injections of humatrope she was left for days without her medication. The day I ordered the refill the women could even see that the payment was received. Its disgusting to do this to an innocent child you should be ashamed of yourself and try taking a look at your records.
Company wrote 0 private or public responses to the review from Dec 03.
In 2010 I was diagnosed with RA and prescribed Enbrel. Using my husband insurance Medco advis my Enbrel could only be filled by Accredo. My doctor give me a month sample because he was aware of the horrible service this Company give and it could take forever for me to...Read more
Company wrote 0 private or public responses to the review from Dec 01.
I'm new to Express Scripts (regular prescriptions) and Accredo (specialty pharmacy) and so far it's been a nightmare. Accredo dispenses my MS drug (an injectable) and I've been trying to get a handle on the cost. For this you need to have the patience of a saint. I...Read more
Company wrote 0 private or public responses to the review from Nov 28.
I didn't like
- Incompetent in general and no problem resolution
My dr submitted my prescription for humira pen in error. The Dr was notified immediately and I requested the humira syringe. My dr immediately called in the chsnge. All set. WRONG! I was contacted by “accrudo” telling me my dr needed to contact them for more info. My...Read more
Company wrote 0 public responses to the review from Nov 09.
Accredo - Horrible!
My benlysta was delayed. They call me everyday asking the same questions but they dont update the information. I dont understand how they can run a company this way.My nurse has called them but the problem does not resolve.
Company wrote 0 public responses to the review from Oct 16.
Up until today, I really did not have any issues with Accredo. My doctor has prescribed Stelara and have used this prescription for many years. The last few years, through my employer I have been using Accredo. The arrangement has been for my prescription to be shipped...Read more
Company wrote 0 private or public responses to the review from Oct 05.
Accredo - Have not received Humira yet
I was suppose to receive my medication 2 weeks ago.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 27.
This company has provided THE worst customer service I have ever experienced. They do not follow through with prescription requests, say they're going to call your doctor's office (or you) and don't even bother to do so, or if they do, they say no one answered and they...Read more
Company wrote 0 public responses to the review from Sep 24.
I was told by my insurance that I have to use Accredo for my injection medicine. They charged $2600 twice for my June billing. My insurance paid the one bill and rejected the other bill. They turned around and billed the drug co-pay program. I told Accredo that they...Read more
Company wrote 0 private or public responses to the review from Sep 13.
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